Monday, June 7, 2010

Quality Not Quantity

30%

Back in 1980, I took a summer class in college called Technical Writing. To this day, I recall something Dr. Murray said: “you can normally cut out 30% of what you write and still communicate the same thing…” Most but not all the time, I just start typing what I am feeling and hearing like one run-on sentence. I then go back and read it to see what needs to be changed or deleted. The majority of the time I do end up deleting a fair amount. Most of the time, I find two sentences that pretty much convey the same thing but just different set of words. I’ll test it by deleting one of them and seeing if the point comes across. It’s a matter of getting the point across with less filler and fluff. I believe the 30% rule can be applied to conversations too.


There are those that feel the need to use large words and lots of them thinking they will impress someone. They could easily cut out 30% of their words and still effectively communicate the subject. My experience is that people sometimes use a lot of words when they are uncomfortable or insecure with their communication skills. I know that sounds odd but think about it. Some are so afraid of saying the wrong thing or being misinterpreted that they just keep slinging words out there hoping to get the point across. Like most any other skill, effective communication is acquired.


I know as I’ve learned to be a better listener, I’ve seen my verbal communication skills improve. I am able to be direct and get to the point without being sarcastic or abrupt. How? I’m more confident in my words as I listen to my heart. The first quote I had published a few years back was “when you speak from your heart, the right words come to you.” When the words feel jumbled or forced, I know not to speak. There are many times I just have to say “I can’t put the words together right now. Can you give me some time?” It is all about the quality of the words not the quantity.


Strive to speak from your heart and watch how quickly you can start cutting out your 30%.


Rodney

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